Efficiency gives you space. Data gives you direction.
- Jennifer Leonard
- Nov 20
- 2 min read

Efficiency is great. But it does not always create growth.
After my last post, I found myself thinking more about the idea of efficiency. I said efficiency is great, but it does not automatically translate into growth. And that is true. Most marketers would love more time for strategy. More time to think, plan, and understand what is actually happening across the journey.
But even when you get that time back, strategy still stalls if the data is unclear or scattered. That is the part people skip.
Execution is taking over entire teams
I have worked with teams who are smart and dedicated, but completely consumed by execution. The week fills with activations, list pulls, template reviews, compliance checks, and manual searches through scattered systems. Everyone is moving fast, but no one has the clarity to ask the most important question.
Is any of this actually working?
The data does not live in one place
It is not a lack of effort. It is that the data lives everywhere. Activation platforms hold one piece. CRM holds another. Analytics has its own story. Sales, product, and finance each hold a different angle. Everyone can see a slice. No one can see the whole picture.
When that happens, execution becomes the success metric.
The activation was sent.
The campaign launched.
The box was checked.
But did any of it create lift?
No one can answer with confidence.
A recent performance POV illustrated the gap
I recently built a performance POV for a large program, and what stood out was not the lack of ideas. It was the lack of a connected performance view shared by all teams. People wanted insight. But they were working inside a fragmented data environment that made clarity impossible.
What concerns me most is when companies want to scale these programs into new markets before understanding what is happening in the one they already have. Why scale the unknown?
A strong data foundation changes everything
This is where a strong data foundation becomes the real unlock. Not because it slows anything down. But because it gives teams direction.
Imagine a clearly mapped journey.
Imagine shared definitions of success.
Imagine consistent signals for segmentation and personalization.
Imagine marketing, sales, product, and finance working from the same truth.
When the foundation is solid, everything improves
With that foundation, everything becomes easier.
Segmentation makes sense.
Messaging becomes relevant.
Experiments teach you something.
Personalization stops being guesswork.
Strategy stops being guesswork too.
AI is powerful. But only when your data gives you direction.
This is also where AI becomes genuinely powerful. AI gives you space. But your data tells you what to do with that space. Without a strong foundation, AI just helps you move faster in the same uncertain direction. With it, AI becomes a growth engine.
Efficiency gives you space.
Data gives you direction
You need both if you want real growth.



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